Privacy Policy – WorQua
Effective Date: 1st September 2025
1. About
Thank you for using WorQua, a field service management app developed by Uzisystems (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the WorQua app or visit our website https://uzisystems.com.
2. Information We Collect
WorQua may collect the following information.
- Account Information
- Device Information
- Background Location
- Location Information
- Photos and Media
- Usage Data
3. How We Use Your Information
We use your information to provide and improve WorQua services, assign/manage jobs, send notifications, track technicians, store records, prevent fraud, and communicate important updates.
- Account Information: Name, email address, and login credentials.
- Device Information: Device ID and identifiers used to send push notifications.
- Background Location: Collected at regular intervals (every 3–5 minutes), even when the app is in the background, to monitor technician movement. This helps confirm job arrival, departure, and distance from the assigned location.
- Location Information: Precise location data for job management and safety.
- Photos and Media: Uploaded for work orders or job reports.
- Usage Data: IP address, device type, app interactions, and diagnostic logs.
4. Sharing Your Information
We do not sell or rent your personal data. We may share it with service providers, for legal reasons, or for business operations.
5. Security of Your Information
We implement reasonable technical and organizational measures to protect your data. No system is 100% secure.
6. Your Choices
You can access, update, or delete your personal info, manage permissions, or opt out of promotional emails.
7. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted here with an updated “Last Updated” date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at info@uzisystems.com.